Courier Recruit ("we," "our," "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and mobile application (collectively, the "Platform"). This policy ensures compliance with the UK Data Protection Act 2018 (DPA 2018) and other applicable privacy regulations within the United Kingdom of Great Britain and Northern Ireland

1. Information We Collect
   1.1. Personal Information

   We collect the following personal information from users of our Platform:

   • Contact Information: Name, email address, phone number, and postal address.
   • Account Information: Username, password, and other details required to create and manage your account.
   • Professional Information: Job title, company name, work history, qualifications, driving license information, and other information relevant to your professional profile.
   • Payment Information: Credit card details, billing address, and other financial information necessary for payment processing.
   • Communication Information: Records of your communications with us, including emails, chat messages, and customer support interactions.

   1.2. Non-Personal Information

   We collect non-personal data, including:

   • Usage Data: Information about your interactions with the Platform, such as pages visited, time spent on the Platform, and actions taken.
   • Device Information: Details about the device you use, including IP address, browser type, operating system, and device identifiers.
   • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance user experience and analyse usage patterns.
2. How We Use Your Information

   We use your personal information for various purposes, including: :

   • Service Provision: To provide and manage your account, process job applications, facilitate job matching, and deliver customer support.
   • Communication: To send you important updates, notifications, and information regarding your account, job postings, and promotional offers.
   • Personalisation: To customise your experience on the Platform based on your preferences and usage.
   • Analytics: To monitor and analyse Platform performance and usage trends to improve our services.
   • Security: To protect against fraud, unauthorised access, and other security threats.
   • Legal Compliance: To comply with legal obligations, enforce our Terms and Conditions, and protect our rights and interests.
3. Legal Basis for Processing (DPA 2018 Compliance)

   Under the UK Data Protection Act 2018, we process your personal data based on the following legal grounds:

   • Consent: Where you have provided explicit consent for specific processing activities.
   • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
   • Legal Obligation: Where processing is required to comply with legal obligations.
   • Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
4. How We Use Your Information

   We may share your personal data with:

   • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, hosting, and customer support.
   • Business Partners: Companies with whom we have business relationships to offer additional services or promotions.
   • Legal Authorities: Government agencies, law enforcement, or other entities as required by law or to protect our legal rights.
   • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new owner.
5. Data Retention

   We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and applicable legal requirements.

6. Your Rights (DPA 2018 Compliance)

   Under the UK Data Protection Act 2018, you have the following rights:

   • Right to Access: You can request a copy of the personal data we hold about you.
   • Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
   • Right to Erasure: You can request the deletion of your personal data, subject to legal exceptions.
   • Right to Restriction: You can request restrictions on the processing of your personal data under certain conditions.
   • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
   • Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds related to your specific situation.

   To exercise these rights, please contact us using the details provided below.

7. Security

   We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, and destruction. Despite these measures, no system or method is entirely secure, and we cannot guarantee absolute protection.

8. Cookies and Tracking Technologies

   We use cookies and similar tracking technologies to improve your experience on the Platform. Cookies are small text files stored on your device that help us remember your preferences and analyse Platform usage. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of the Platform.

9. Third-Party Links

   The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

    If you access our Platform from outside the United Kingdom, your personal data may be transferred to and processed in the United Kingdom. By using our Platform, you consent to such transfers and processing in accordance with this Privacy Policy.

11. Children's Privacy

    The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.

12. Data Protection Officer (DPO)

    We are committed to complying with the UK Data Protection Act 2018 and protecting your personal data. If you have any questions or concerns regarding our data protection practices or wish to contact our Data Protection Officer (DPO), please use the contact information below:

    • Email: support@courierrecruit.co.uk
    • Phone:
    • Address: 20-22 Wenlock Road, London, N1 7GU.
13. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any material changes will be posted on the Platform with an updated "Last Updated" date. Your continued use of the Platform following such changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

    For questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:

    • Email: support@courierrecruit.co.uk
    • Phone:
    • Address: 20-22 Wenlock Road, London, N1 7GU.